Terms & Conditions

The owner shall solely determine the facilities of the club; any amendment or replacement shall be at the owner’s discretion. It is the aim of the Panacea to provide a pleasurable part of your leisure time. To that end we have put together some simple ‘terms & conditions of membership’ which we hope will ensure all members and guests are able to enjoy the club safely and without inconvenience.

 
  • ACCESS

Members must present their membership card each time they visit the club. Hotel guests must present their hotel checking in slip, not their key card. The club reserves the right to refuse entry without presentation of these items.
Entry will be refused to anybody under the influence of drugs or alcohol.
Appropriate clothing and footwear must be worn in the club, bar, gymnasium, studio, squash courts an swimming pool areas. Swim suits must not be worn in the public areas of the hotel.
No animals are permitted in the club other than guide dogs.
The club reserves the right to close the facilities without prior notice should the need arise. Whenever possible advanced warning will be given.
Last entry to the facility is 30 minutes before closing; opening times are displayed in the leisure reception area.
Members may be accompanied by a maximum of 2 guests at a time unless prior arrangements have been made with the club manager. Guest fees are payable as per the current price list.
Only adult guests are permitted to sign a guest into the club.
The club reserves the right to refuse admission to any guest.
The club reserves the right to terminate membership without any given reason. (Refunds may be available subject to circumstances of membership termination).

  • HEALTH AND SAFETY

Please shower before using the swimming pool, spa bath, sauna and steam room.
Please note that shaving, or the drying of clothes is not permitted in any of the facilities or changing areas.
Running, jumping, diving or any other activity that may cause harm to other pool users is not permitted in or around the pool area.
Member’s must accept responsibility for their guests and ensure that they abide by the terms of the membership.
Members must remain with their guests at all times.
Food and drink are not permitted on poolside or in the changing areas.
Glass and crockery is not permitted anywhere in the club except in the reception/lounge bar areas.
Smoking is not permitted anywhere in the club.
Prior to using the gymnasium, a physical activity Pre-exercise questionnaire must be completed and signed.If you have answered a ‘yes’ to any of the questions asked, you will be referred to your general practitioner for clearances before use of the gym is permitted.

  • CHILDREN

Children under the age of 16 may use the club, but only when accompanied by a responsible adult.
Children under the age of 16 are not permitted to use the gym unless they are attending a Junior Gym session, they are also not allowed to use the sauna, steam room or spa bath.
There must be one adult to every two children under the age of sixteen who use the pool; there must be one adult to every one child under the age of five who are entering the pool area. All children must be supervised by a responsible adult whilst on the premises.
There is no guest entry fee for children under the age of 5 years.

  • ADMINISTRATION

The club management reserves the right to reject any application for membership without giving a reason.
The club fees and tariffs shall be determined by the club and may be altered at any time. Members will be notified in advance of any changes.
The club reserves the right to terminate the membership of any member without notice in the event of a member committing a serious breach of the clubs terms of membership.
On cancellation or termination of membership, no refund will be made.
Members who wish to cancel their membership must do so in writing giving 28 days notice. Written confirmation from the Panacea must be received by the member to confirm that cancellation has been received and actioned.
Membership cards are only for use by the member and are not transferable under any circumstances.

  • OTHER ITEMS

Radios, MP3 Players, mobile phones and other items likely to cause annoyance may not be used in the club unless headphones are used or the device is turned to ‘silent’ mode.
Ball games and inflatable toys and rafts are not permitted in the pool unless incorporated in to a plannedchildren activity.
Lockers should only be used for storage of personal belongings whilst using the club.
Property is stored at the owners risk and the club will accept no liability for loss or damage.
Lockers will be cleared every 24 hours and all items removed claimed within four weeks absolute discretion. Notification of changes will be
The club reserves the right to dispose of any items not
The club reserves the right to amend these terms at its displayed on the notice boards.

  • DATA PROTECTION

We take the privacy of our members seriously. This statement explains the ways in which we use your personal information. If you have any queries with regard to out processing please contact reception.
We collect personal information from you through the membership form and your use of facilities, the information we collect may relate to your physical health or condition.
We use your personal information for the purpose of providing and personalising our membership services and providing you with information about products and services offered by us or our business partners and third parties.